Cover Live Events
Engage Live Audiences
Build First Party Data
Media, Publishing & Entertainment
Drive Subscriber Engagement Everywhere
Effortlessly Enhance Fan Engagement
Ecommerce & Marketplaces
Enhance The Live Shopping Experience
Unify Virtual and & Live Audience Interactions
Social & Communities
Take Your Community Back From Social Media
Education & eLearning
Transform Your Learning Experience
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Help & Support
Feature: Live Chat Signup Not Required
Let Your Audience Engage Anonymously
Open your Arena Live Chat to everyone
See how it works
Live Chat Signup Not Required
Allow your users to remain anonymous
Remove all barriers between your users and real-time interaction
Allow your users to engage with one-time usernames
Is Live Chat Signup Not Required available for all plans?
No. Only professional, business and enterprise customers have access to this feature.
Is sign up required for users to join the Live Chat?
No. We offer multiple options including: “not required,” “suggest,” and “required.” These can be configured on a chat-by-chat basis.
What kind of data can I collect when a user decides not to sign-in?
The number of chats and interactions of anonymous guests will be aggregated into the total number for each experience.
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