Feature: Live Chat Signup Not Required

Let Your Audience Engage Anonymously

Open your Arena Live Chat to everyone

Allow your users to remain anonymous

Remove all barriers between your users and real-time interaction

Allow your users to engage with one-time usernames

FAQ

Is Live Chat Signup Not Required available for all plans?

No. Only professional, business and enterprise customers have access to this feature.

Is sign up required for users to join the Live Chat?

No. We offer multiple options including: “not required,” “suggest,” and “required.” These can be configured on a chat-by-chat basis.

What kind of data can I collect when a user decides not to sign-in?

The number of chats and interactions of anonymous guests will be aggregated into the total number for each experience.