Feature: End User Profile & Personas

Personas Make Your Customer Data Platform More Powerful

Learn more about your audience by letting our AI uncover hidden insights and enrich each customer profile
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End User Profile & Personas

Turn insights into actions with accurate segmentation
Gather first party data to visualize, segment and activate your audience
Engage anyone based on their interests, actions and location


Is End User Profile & Personas available for all plans?
Yes, it is :)
Can I export the information of my users individually?
Our Arena Personas product (Beta) allows you to export lists of users, you could use filters to isolate down to a single profile, if needed.
Can I choose the fields that I want to know?
Here’s an article that explains how to navigate this: https://help.arena.im/en/articles/4868542-live-chat-user-profile

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