Arena's Cookie Policy

Introduction

When you visit or access our websites or applications operated by us, or when you interact or engage with our content (“Services”), we use (and authorize third parties to use) web beacons, cookies, pixel tags, scripts, tags, API and other technologies (“Tracking Systems“).

The Tracking Systems allow us to automatically collect information about you and your online behavior, as well as your device (for example your computer or mobile device), in order to enhance your navigation on our Services, improve our Services performance and customize your experience on our Services. We also use this information to collect statistics about the usage of our Services, perform analytics, deliver content which is tailored to your interests and administer services to our Users, advertisers, publishers, customers and partners.

We also allow third parties to collect information about you through Tracking Systems.

What Are Cookies?

Cookies are small text files (composed only of letters and numbers) that a web server places on your computer or mobile device when you visit a webpage. When used, the cookie can help make our Services more user-friendly, for example by remembering your language preferences and settings.

Cookies are widely used in order to make websites work in an efficient way. The use of cookies allows you to navigate between pages efficiently. Cookies remember your preferences, and make the interaction between you and the Services smoother and more efficient. Cookies are also used to help ensure that the advertisements you see online are relevant to you and your interests.

Storing Tracking Systems

We store Tracking Systems when you visit or access our Services (for example when you are visiting our websites) – these are called “First Party Tracking Systems”. In addition, Tracking Systems are stored by other third parties (for example our analytics service providers, business partners and advertisers) who run content on our Services – these are called “Third Party Tracking Systems”.

Both types of Tracking Systems may be stored either for the duration of your visit on our Services or for repeat visits.

What Cookies Do We Use?

Name of Cookie
First / Third Party
Provider
Purpose
_ga
First
Google Analytics
Google Analytics cookie, used to distinguish users. Read more
mp_*
First
MixPanel
Cookies set by Mixpanel to run track usage on arena.im.
intercom-*
First
Intercom
Cookies set by intercom for its real time support chat system.
_gaArena
First
Google Analytics
Google Analytics cookie, used to distinguish users. Read more
_gaArena_gid
First
Google Analytics
Google Analytics cookie, used to distinguish users. Read more
__hs*, hubspotutk, hsPagesViewed
ThisSession, hsfirstvisit
First
HubSpot
Cookies set by HubSpot to keep track of visitors on hotjar.com. Read more
anonymousUserId
First
No
Saves a random id generated for anonymous users
anonymousUser
NickName
First
No
Saves the nick name chosen by the user for chat rooms and comments
eventListDisplay
First
No
Stores event list view mode for dashboard users.
postHashtags
First
No
Stores user preferences for hash tags to be posted on twitter.

How to manage your cookie settings

Please note that we do not recognize or respond to automated browser signals regarding Tracking Systems, including “Do Not Track” requests. However, there are various ways in which you can manage and control your cookie settings. Please remember that, by deleting or blocking cookies, some of the features of the Services may not work properly or as effectively.

Turning off cookies via your web browser

Most web browsers will provide you with some general information about cookies, enable you to see what cookies are stored on your device, allow you to delete them all or on an individual basis, and enable you to block or allow cookies for all websites or individually selected websites. You can also normally turn off third party cookies separately. Please note that the settings offered by a browser or device often only apply to that particular browser or device.

Information about cookies is usually found in the “Help” section of the web browser. Below are some links to some commonly used web browsers:

Turning off cookies via your web browser

You can turn off certain third party targeting/advertising cookies by visiting the following link: Network Advertising Initiative.

Last Updated Sept 06, 2021. Arena reserves the right to update these terms from time to time.