Customer service: mistakes, strategy and trends
Customer service is a must for any business today, and for a reason. Brands need to gain a […]
Customer Service Strategies to amaze your customers
52% of consumers say they have made an additional purchase from a company after a positive customer service […]
Marketing: why you absolutely need a Live Chat tool
Live Chat is a tool for instant communication between a brand and its customers. Moreover, it’s a business […]
How to enhance Customer Experience with Live Chat
Do you ever feel like your company could have an upgrade in Customer Service? Or that you could […]
Live Chat: Shorten Sales Cycle & Improve CX
If you want to close deals faster and improve the customer buying journey, Live Chat can be an […]
Benefits of using Push Notifications for eCommerce
No doubt, you have come across Push Notifications within your own daily business and e-commerce needs. However, you […]
11 great reasons to add Live Chat to your website
Live Chat is a powerful tool to make your brand more competitive in the era of convenience. Find […]
How to build an eCommerce strategy with Live Chat
The best retailers use Live Chat tools to inform and engage online shoppers. This post will show you […]
Live Chat Marketing: Improve Customer Experience
Live Chat has been around for some time now. But why is it everyone talking about it all […]
14 Ways Live Chat a Customer Service Game-Changer
Live Chat is transforming customer care across many segments. Discover how this tool is leading a “micro revolution” […]
20 Reasons to Use an eCommerce Live Blog
Everything you need to know about Live Blog for e-commerce is here. This practical solution for real-time engagement […]
The Future of Customer Experience
The first Arena Customer Experience and Data Live Event is happening soon! Arena GO will introduce you to […]