5 Tips When Setting Up Arena Live Chat For Virtual Learning

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Virtual learning is much more than just educating via the web. Powered by the best technology, it can enhance the learning experience with the right tools. 

More: virtual learning is a whole new way of thinking and teaching, which has a lot of benefits. 

There are also some challenges to be solved, like student engagement.

Student engaged in a virtual class

That’s when a Live Chat tool, like Arena’s, can make a real difference. 

Connecting instructors and students on a friendly platform, Arena Live Chat can be a powerful ally to those who want better results from virtual learning. 

See below for tips & tricks for setting up Arena Live Chat before your class starts.

Planning Digital Education: Create Live Chats In Advance

 Digital education has possibilities that only digital can offer. Arena Live Chat allows you to create chat rooms in advance, thus, saving precious time in the future.

This is especially useful when you are planning an entire course with multiple classes and modules.

Arena Dashboard with list of chat rooms

And, with Arena Live Chat, this is very easy to do. Just follow the steps below!

  1. Login into your account
  2. Inside the Dashboard, click on Live Chat
  3. Start creating chat rooms

The chat rooms will be automatically saved, and available for use whenever you want. 

For more detailed “how to” steps, check out our article on “How To Setup Arena Live Chat in Advance: tips, tricks & best practices.”

Preparing a High-Class Virtual Classroom with Content Manager

Virtual learning is very dynamic. Every minute is important, and no time can be wasted in a virtual classroom looking for content to illustrate a subject.

The risk is high: you can lose student engagement.

So, to help you get your classes 100% ready, Arena Live Chat has a Content Manager.

There, you can upload all the assets (images and videos) that you’ll use to enrich class lessons.

Arena Dashboard Content Manager

You can also create specific folders for specific classes to organize your material better.

It’s very simple to use – just a few clicks and voilá

  1. Inside the Dashboard, click on Content Manager at the Menu tab on the left
  2. Click on New
  3. Click on New Folder
  4. Start to drag & drop files

Use Polls to Get Real-Time Insights

Arena Live Chat has a polling tool, which can be used to get real-time insights from your students. 

Arena Live Chat with active Poll

They’re a great way to measure if your content is being assimilated by the students, for example. 

And, you can also prepare polls ahead of time, instead of creating them during the class, thereby, keeping the class involved. 

Arena Dashboard - Polls section

In the dashboard, click on Live Chat, then on Polls, then fill out the fields, and click on Save Draft.

  1. Inside the dashboard, click on Live Chat
  2. Click on Polls
  3. Fill out the fields
  4. Click on Save Draft

For more detailed “how to” steps, check out our article on “How To Setup Arena Polls in Advance: tips, tricks & best practices.”

Get Closer To Your Team On Distance Learning 

Education is a team work. And, even working remotely, great teams equal great work when acting together as one unit on distance learning. 

That’s why Arena Live Chat can be controlled at the same time by more than one person, each with various roles and different access to functionalities. 

Roles like an instructor and a moderator, for example, which is very common in virtual learning.

Arena Dashboard - Invite admin users

Just follow the steps below.

  1. Inside the dashboard, click on Profile
  2. Click on Invite People
  3. Fill out the forms with the email addresses of your staff

Enriching Learning Experience with Conversion Cards

Conversion Cards are one of the most powerful features of Arena Live Chat to help improve virtual learning experience immediately. 

With them, you can easily share resources during a virtual class, like an Ebook, an exercise, etc. 

Arena Live Chat - Conversion Card

So, having the cards on hand is essential for fast deployment, and you can easily create them before the class begins.

Arena Dashboard - Conversion Cards

One, two, three steps 🙂

  1. Inside the dashboard, click on Live Chat
  2. Click on Conversion Cards
  3. Create how many you think are necessary 

Conclusion: enhancing virtual learning with Arena Live Chat

Arena Live Chat can really take a virtual classroom to the next level. Using it, you can:

  1. Plan an entire course and create live chats for each class in advance
  2. Upload images and videos that you’ll use before the class starts
  3. Get real-time insights about your students with polls
  4. Work together with your team
  5. Easily share resources with Conversion Cards

As a reaction to the COVID-19 pandemic, virtual learning became commonplace for millions of people around the world in the last few  years. There’s a lot of room for improvement yet, but some things are established already. Having a good tool to connect instructors and students (like Arena Live Chat) is a must-have, and, as in real life, good planning is essential if you want to achieve great results. 

Add Arena Live Chat. Boost your audience engagement.

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