Customer Engagement Strategy Using Live Chat
Today customer’s expectations from a brand have risen from mere marketing of freebies and discounts to a brand’s […]
How Can Live Chat improve the User Experience?
Do you need to boost the user experience on your website? Live Chat might be the solution you’ve […]
Ecommerce Customer Experience: how to optimize it
A good eCommerce customer experience offers much more than just speed and ease: it fits customers’ preferences to […]
Connecting Marketing Campaigns with Customer Data Platform
Customer Data Platform has become the game-changer tool to reach business success. Find out how a CDP can […]
What is and how to do Customer Data Management CDM
This guide will teach you how to use data frameworks to offer differentiated customer experiences and optimize marketing […]
What Omnichannel is and Why it Leads Customer Experience
Omnichannel puts the customer at its ultimate core. This integrated and all-places strategy personalizes touchpoints in the customer […]