All You Need to Know About Content Moderation
If you are about to, or now managing an online business platform, you might have known already or […]
Customer Engagement Strategy Using Live Chat
Today customer’s expectations from a brand have risen from mere marketing of freebies and discounts to a brand’s […]
Customer Engagement Tips to Improve Sales
Sometimes, all you need to grow your business is more sales conversions. If you are already getting enough […]
Customer Engagement Strategies to Boost Businesses
You have heard how important customer engagement is for so many times now. But what does having an […]
Customizing Your Live Chat: A Complete Guide
There are several reasons why most companies are focusing on improving Live Chats in recent times. In addition […]
How to boost user engagement with Live Chat
Beloved brands like Apple and Playstation have used Live Chat to inform and engage customers. Read on to […]
How Can Live Chat improve the User Experience?
Do you need to boost the user experience on your website? Live Chat might be the solution you’ve […]
Customer service: mistakes, strategy and trends
Customer service is a must for any business today, and for a reason. Brands need to gain a […]
Customer Service Strategies to amaze your customers
52% of consumers say they have made an additional purchase from a company after a positive customer service […]
Marketing: why you absolutely need a Live Chat tool
Live Chat is a tool for instant communication between a brand and its customers. Moreover, it’s a business […]
How to enhance Customer Experience with Live Chat
Do you ever feel like your company could have an upgrade in Customer Service? Or that you could […]
Tips You Need to Know
Push Notification Segmentation is super-effective for marketing purposes. Notifications become even more efficient when the audience is segmented. […]