The Top 5 SaaS events in 2024
The digital horizon of 2024 beckons with promises of innovation, and within the world of SaaS, events play […]
Publisher Revenue Beyond Ads and Subscribers
Publishers have long earned most of their revenue from paying subscribers and advertising. Publishers have innovated new technologies […]
How to Embed a Group Live Chat on Your Website
Embedding a group live chat app on your website is a great way to increase engagement, get more […]
Pros & Cons of Generative AI to Boost Chat Engagement
Chatbot adoption has rapidly increased over the past decade as businesses seek to improve efficiency and service. The […]
11 Most Popular Instant Messaging & Chat Protocols
Offering an online chat service to your audience is a powerful way to increase engagement. Chat protocols play […]
The 11 Most Secure Chat Apps
Finding a reliable, secure messaging live chat app has never been more critical. Whether for personal use or […]
Ultimate Guide To Grow An Engaged Audience
Live content is booming in popularity. Video-sharing services, generative AI, and high-speed networks make it easier than ever […]
Live Chat Metrics And KPIs to Improve Customer Service
Want better customer satisfaction and loyalty? Use these ten metrics to optimize your live chat support experience. Monitoring […]
Second Screen Tech: Should You Buy vs Build?
Second-screen experiences – watching TV with your smartphone as a second screen – has fast become the new […]
Get More Gen Z Sports Fans With Second Screen Strategies
Keeping Gen Z and Millennials engaged with sports requires new strategies. Relying on a traditional TV broadcast to […]
5 Second Screen Habits To Connect With Gen Z
The growing popularity of second-screen behavior while watching TV is here to stay. It’s vital to understand these […]