How to Track Group Chat Engagement Effectively
Hey there, Community Builder! I bet you’re all about creating vibrant, engaging online spaces where members feel connected […]
Leveraging Live Blogs for Customer Feedback
You know how important it is to stay connected with your customers. Real-time engagement can make a huge […]
Enhancing Shopping Experience with AI-Powered Feed Search
Shopping has evolved dramatically over the past few years. You now have access to technologies that make finding […]
Customer Cases with Live Chat & Live Blog
France 24 Arena’s Live Blog solution empowered France 24 to redefine the standards of live sports coverage. Read […]
14 Live Blog Benefits For Digital News Publishers
Keeping your news audience engaged is increasingly challenging. The Washington Post recently appointed a new CEO, highlighting concerns […]
The Top 5 SaaS events in 2024
The digital horizon of 2024 beckons with promises of innovation, and within the world of SaaS, events play […]
Pros & Cons of Generative AI to Boost Chat Engagement
Chatbot adoption has rapidly increased over the past decade as businesses seek to improve efficiency and service. The […]
11 Most Popular Instant Messaging & Chat Protocols
Offering an online chat service to your audience is a powerful way to increase engagement. Chat protocols play […]
The 11 Most Secure Chat Apps
Finding a reliable, secure messaging live chat app has never been more critical. Whether for personal use or […]
Ultimate Guide To Grow An Engaged Audience
Live content is booming in popularity. Video-sharing services, generative AI, and high-speed networks make it easier than ever […]
Live Chat Metrics And KPIs to Improve Customer Service
Want better customer satisfaction and loyalty? Use these ten metrics to optimize your live chat support experience. Monitoring […]