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Feature: Reactions
Let Your Audience Express Their Feelings With Reactions
Turn conversations into an interactive and creative experience
See how it works
Reactions
Sometimes, an emoji says more than a thousand words
Unlock the most famous reactions used in social media
Add a layer of fun in your Live Chat
FAQ
Are Reactions available for all plans?
Yes, they are :)
Are reactions available on Direct Messages as well as public messages?
Are reactions available on Direct Messages as well as public messages?
Can I customize reactions by uploading my own collection of icons?
Currently this feature is not supported.
Can I extract data from my audience’s reactions?
Yes, if you export the chat logs you can see a breakdown of the different reaction types for that chat experience.
Is it possible to undo reactions?
Not yet, but stay tuned because we are planning to implement it soon.
Which reactions are available today on the dashboard?
Like button for chat messages and thumbs up/down, thumbs up only and claps for liveblog comments.
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